Data Center

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JSP/Servlets

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Service & Account

Support

1. Do you have battery backups ?

2. How is my website monitored?

3. What about software upgrades?

4. What are the hardware specs of the servers?

5. What if the hardware fails?

6. What if the server my website is on gets hacked or attacked

7. What is the uptime?

8. What kind of security does the ITANetS.com Data Center have?

Individually hacked websites are rare. If such occurs, usually they are a target for a reason; hate sites, pirated software, etc... ITA Network Solutions does not host such websites. If such materal is found on a ITA Network Solutions server, it is deleted immediately and the user's account cancelled. Usually the target is the whole server itself. Hackers usually go after a server just to say that "they did", or to use the server to bounce off of to hack something more important. Rarely are any users' files on the server damaged, erased, or modified. For this reason, once a hacker is detected, a server can usually be cleaned up and the hacker locked back out within a matter of hours. At that time the server is restored to full security levels, as if the hack has never occurred. Most hackers get into a system thru valid user accounts. We recommend you use complicated passwords for your account. ITA Network Solutions strictly reviews all orders for new clients, to make sure they are legitimate. Unfortunately, some fake orders do get thru the system, and that is one way a hacker can gain initial access. ITA Network Solutions runs security checks on the servers daily, so even if a hacker does get in, they are found and dealt with quickly. Most hackers are not malicious, they are just playing or testing their abilities. If an individual attacks the whole ITA Network Solutions Data Center, measures are in place to cut off such floods and attacks automatically at the backbone level and the router level. ITA Network Solutions also uses firewall technology to fend off most common methods of flooding and attacks to the network.